LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We built proyek88 around your privacy. Every account detail, payment record and gaming session stays encrypted and protected. This policy explains exactly how we handle your information —...

Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Control
proyek88 Your Data. Your Control. Our Commitment.

Privacy Policy — What We Collect & Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Our Team.

Have concerns about how we handle your data? Our support team responds to privacy requests within 48 hours. Contact us through any channel below — email is fastest for detailed inquiries.

Team online

Email Support

Send privacy questions to our data team. We respond within 48 hours with full details about your account data, retention policies and your rights under Indonesian data protection frameworks.

Live Chat

Chat with our support agents during lobby hours. They can walk you through privacy settings, explain data collection and help you request account information exports or corrections.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control which communications you receive from proyek88.

REVIEW SIGNALS

How We Protect Your Privacy

Our privacy framework is built on encryption, regular audits and transparent data handling. We comply with local regulations in supported regions and partner only with certified payment processors.

SSL Encryption

All account logins, payment submissions and gaming sessions run over encrypted channels. Your QRIS, DANA, OVO and GoPay details never travel unencrypted across our network.

Payment Processor Vetting

We partner exclusively with certified payment handlers for QRIS, DANA, OVO and GoPay. Each processor meets international security standards and undergoes annual compliance audits.

Data Minimization

We collect only what's needed to run your account and process payouts. No unnecessary fields, no data hoarding. Your gaming history stays on our servers; we don't share it externally.

Audit Trail

Every login, withdrawal and account change is logged and timestamped. You can review your activity history anytime in your dashboard to spot unauthorized access.

Incident Response

If a security event affects your account, we notify you within 24 hours with details and next steps. Our incident team works to restore access and prevent recurrence.

Third-Party Audits

We commission independent security reviews annually. Audit reports confirm our encryption, access controls and data handling meet or exceed regional compliance standards.

Privacy Across Our Platform

Your privacy rights stay consistent whether you're playing live tables, exploring slots or checking sportsbook markets. Same encryption, same data protection, same transparency.

Live Casino Tables
Your table session data (bets, outcomes, dealer interactions) is encrypted and stored separately from your account profile. Session logs are retained for 90 days then archived.
Slot Lobbies
Slot play history is tied to your account but never shared with game providers. We track your session for payout verification only; providers see only aggregate play counts.
Sportsbook Markets
Your betting slips and market selections are private. We don't sell your betting patterns to odds providers or third-party analytics firms.
Payment Records
QRIS, DANA, OVO and GoPay transactions are encrypted end-to-end. Your payment processor sees only transaction amounts and timestamps, never your gaming activity.
Account Profile
Your name, email and phone are encrypted at rest. We use them only for account recovery, withdrawal verification and compliance checks in supported regions.
Login & Device Data
We log your IP, device type and browser for security. This data helps us spot unauthorized access attempts and protect your account from fraud.
Communication Preferences
You control which emails and SMS messages you receive. Opt out of promotions anytime in your settings; we'll never send unsolicited marketing after you unsubscribe.
AT A GLANCE

Privacy Features Built Into Your Account

We've woven privacy controls directly into your dashboard. From session timeouts to payment verification to login alerts, every feature is designed to keep your account secure and your data private.

01
Session Timeout Your account automatically logs out after 30 minutes of inactivity. This prevents unauthorized access if you step away from your device. You can adjust the timeout in settings.
02
Two-Factor Authentication Enable 2FA on your account to require a second verification step at login. We support authenticator apps and SMS codes for added security beyond your password.
03
Login Alerts Get notified via email or SMS whenever your account logs in from a new device or location. You can instantly block suspicious logins from your account dashboard.
04
Payment Verification Large withdrawals trigger a verification step before funds leave your account. We confirm your identity and payment method to prevent unauthorized transfers via QRIS, DANA, OVO or GoPay.
05
Data Export Request a complete export of your account data anytime — gaming history, payment records, personal details. We deliver it within 7 days in a portable format.
06
Account Deletion You can request permanent account deletion. We remove your personal data within 30 days, though transaction records may be retained for compliance purposes in supported regions.

Privacy Policy — Frequently Asked Questions

We retain active gaming records for 24 months. After that, data is archived and encrypted separately. You can request deletion anytime; we'll remove your records within 30 days where local law permits.

No. Game providers (Pragmatic, Evolution, PG Soft) see only aggregate play counts and payout totals — never your personal details, betting patterns or account information. Your privacy stays with us.

Payment details are encrypted and stored separately from your account profile. Only our payment processors see transaction data; they never access your gaming history or personal information.

Check your login history in account settings anytime. We also send alerts for new device logins. If you spot suspicious activity, contact support immediately and we'll secure your account within 2 hours.

Yes. Request account deletion in your settings or contact support. We remove personal data within 30 days. Transaction records may be retained for compliance in supported Indonesian regions.

Never. We don't sell, rent or share your personal information with marketers, data brokers or external companies. Your data stays within proyek88 and our certified payment processors only.

We review our policy quarterly and update it when regulations change or we add new features. We'll notify you via email if material changes affect your rights or data handling practices.